Legal

Privacy Policy

Last updated: 24 June 2026

This Privacy Policy explains how Wizeb (“we”, “us”, “our”) collects, uses and protects personal data in connection with the Wizeb Voice AI website and services (the “Service”).

1. Information we collect

Information you provide: name, company, email, phone, industry and the details you submit through our contact form or during onboarding.
Billing information: processed securely by our payment processor, Razorpay. We do not store full card details on our servers.
Conversation data: transcripts, recordings and metadata generated by your AI agents, processed to provide and improve the Service.
Usage and device data: analytics such as pages visited and interactions, collected via cookies and similar technologies.

2. How we use information

To provide, operate, configure and support the Service.
To process subscriptions, billing and overages.
To respond to enquiries and contact you about your account.
To analyse and improve performance, security and features.
To comply with legal obligations.

3. Analytics and cookies

We use Google Analytics (Google tag) to understand how the site is used. These tools set cookies and may collect identifiers such as your IP address and device information. You can control cookies through your browser settings.

4. Sharing

We share data with service providers who help us operate the Service (for example, payment processing, hosting, email and analytics), under appropriate confidentiality and data-protection terms. We do not sell your personal data. We may disclose information where required by law.

5. Data retention

We retain personal data for as long as needed to provide the Service and to meet legal, accounting or reporting requirements. Conversation data is retained according to your plan and instructions.

6. Security

We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

7. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and may object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. International transfers

Your data may be processed in countries other than your own. Where required, we put appropriate safeguards in place for such transfers.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date.

10. Contact

For privacy questions or requests, email hello@wizeb.com.

This document is a general template and not legal advice. Please have it reviewed by a qualified professional before relying on it.